Welcome to Zeistia (https://zeistia.us). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data in compliance with GDPR, CCPA, and CPRA.

If you have any questions, please contact us at support@zeistia.us.

2. What We Collect

📌 Personal Data We May Collect:

  • Full name
  • Email address
  • Shipping & billing address
  • Phone number
  • Payment information (processed securely, never stored)
  • IP address and browser/device data
  • Order history and support interactions

📌 Data Collected Automatically:

  • Cookies and tracking technologies
  • Location (approximate, for shipping estimation)
  • Site behavior (clicks, time on site, preferences)

3. How We Use Your Information

  • To fulfill and ship orders
  • To process secure payments via PCI DSS-compliant gateways (Woocommerce, PayPal, Venmo)
  • To provide support and respond to inquiries
  • To send order confirmations, delivery updates, and occasional promotions (you may opt out anytime)
  • To improve website performance and UX
  • For fraud prevention and legal compliance

4. Sharing of Information

We do not sell your personal data.

We only share your data with:

  • Trusted third parties (e.g., FedEx, UPS, DHL) for shipping
  • Payment processors (Visa, Mastercard, Amex, PayPal, Venmo)
  • CRM and customer service tools (e.g., email platforms)
  • Legal authorities if required by law

5. Your Privacy Rights

🇺🇸 Under CCPA/CPRA (California Residents):

You have the right to:

  • Request a copy of your data
  • Request deletion of your personal data
  • Opt out of data sharing
  • Request disclosure of data use

To exercise these rights, email us at support@zeistia.us with the subject line: “Privacy Request”

🇪🇺 Under GDPR (EU Residents):

You have the right to:

  • Access, correct, or erase your data
  • Object to or restrict processing
  • Request data portability
  • File a complaint with a supervisory authority

6. Cookies & Tracking

We use cookies and similar technologies to improve your experience and analyze site usage. You can manage or disable cookies in your browser settings.

Learn more in our Cookie Policy (optional if separate)

7. Data Security

We protect your data using:

  • SSL encryption
  • Secure servers
  • PCI DSS–compliant payment processing
  • Role-based data access

8. Data Retention

We retain customer data as long as necessary to fulfill orders, maintain legal compliance, and support your account.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the new effective date. We encourage you to review this page regularly.

11. Contact Us

For questions or data requests, please contact us at:
📩 Email: support@zeistia.us
📍 Location: San Jose, California, USA